Refund Policy
Return & Refund Policy – Zyra Drip Australia
At Zyra Drip Australia, your satisfaction is our priority. Please read our return and refund policy carefully before placing an order.
No Returns
We do not offer returns on any products once purchased. Please ensure you review your order before completing your purchase.
Damaged or Defective Items
If your item arrives damaged or defective, we are happy to offer a replacement for the same product.
To be eligible for a replacement:
-
You must provide an unboxing video clearly showing the damage or defect.
-
The video must begin before the package is opened and clearly show the shipping label.
Claims without an unboxing video will not be accepted.
Please report any issues within 48 hours of delivery by contacting our support team at hello@zyradrip.com
Refunds
We do not offer refunds unless a replacement is not available.